Texts get read. So why are your reps still texting leads from personal phones, with no record and no follow-up? Every one of those replies is context your team never sees and revenue that walks out the door when a rep quits. Clozo puts SMS and WhatsApp on your business number and drops every reply straight onto the lead, in the same timeline as your calls — where the AI can read the thread and draft the next message for you to approve. One honest note: to text US numbers, US carriers require a one-time A2P 10DLC registration, so bring your own registered Twilio or Telnyx messaging profile. Calling works the moment your number is live.
Most teams still text prospects from a personal cell: no shared record, nothing on the timeline, and the conversation vanishes the day that rep leaves. Clozo makes texting a first-class channel on your business number — every message tracked against the lead, visible to the whole team (subject to your per-relationship privacy grants), and readable by your AI — so a fast reply becomes a closed deal instead of a lost thread.
Reach prospects where they actually reply. Send an SMS or a WhatsApp message from your business number and every response threads back into Clozo, synced to the lead — so nothing lives on a rep's personal phone. Texts sit right next to calls, WhatsApp, live chat, social replies and the emails you send in one unified engagement timeline, and your AI reads all of it.
Send a personal follow-up to a single lead, and let the AI write it. One click turns the whole conversation history into a channel-aware text, ready for you to review and send. And when a cadence calls for a text touch, the reminder lands on the right rep's task list at exactly the right moment — right alongside your email and social media marketing.
Straight answers to the questions buyers actually ask.
Yes. Clozo sends SMS and WhatsApp from your business number, right beside the lead's call history and the emails you have sent. Message a prospect — or let the AI draft the message from the whole thread — and every reply comes back as a two-way conversation the team can see.
US carriers require a one-time A2P 10DLC brand and campaign registration so business texts are trusted and reach the inbox instead of getting filtered as spam. You hold that registration on your own Twilio or Telnyx account and connect the messaging profile in Settings. Calling works right away.
Texts share one pool with your calls: 200 outbound actions a month on Launcher, 500 on Scaler, 1,200 on Conqueror, and 2,500 on Closer — per workspace. One call of any length, one text, or one WhatsApp message each count as one, so there is no separate texting plan to buy. Anything beyond that is simple prepaid pay-as-you-go from your wallet.
Yes. Both channels live in the same conversation view on the lead, so a rep can pick up a thread on whichever channel the prospect prefers without switching apps or losing history.
A standalone business-texting tool is another subscription — and that's before you connect it to your CRM. Here's what you get with Clozo instead.
Business texting is included with your plan from $79/user/mo, alongside the dialer, IVR, recording and the full CRM core. Anything beyond your monthly allowance, and all international messaging, is simple prepaid pay-as-you-go.
Six capabilities that turn texting into a tracked, repeatable revenue channel.
Text leads from your business caller ID — not a personal cell. Every message is logged against the lead for the whole team to see.
Reach prospects on WhatsApp from the same inbox, through your own Twilio or Telnyx account. Meet buyers on the channel they check without juggling another app.
Replies come back as conversations tied to each lead, right beside the call and email history. Nothing gets lost on a rep's phone.
When an automated cadence calls for a text touch, the reminder lands on the right rep's task list at exactly the right moment.
One click turns the whole conversation history into a channel-aware text in your voice. The AI proposes; you approve before it sends.
US business texting needs a one-time A2P 10DLC registration. It lives on your own Twilio or Telnyx account — connect the profile in Settings and it stays yours.
Everything you need to know about SMS and WhatsApp in Clozo.
Put SMS and WhatsApp on your business number and turn texting into a tracked revenue channel. Included from Launcher, on the same allowance as your calls.
