One timeline for every conversation

Every Conversation.
One Timeline. One Person.

Your prospect DMs you on LinkedIn, replies by email, calls you, WhatsApps a question, then hops on a Zoom. Today that story is scattered across six apps. Clozo pulls every interaction — calls, texts, email, social, and video meetings — into one chronological timeline per contact. Open a deal and see the whole relationship in seconds.

clozo.ai/unified-engagement
Clozo Unified Engagement timeline showing every interaction with a contact across LinkedIn, email, phone, WhatsApp, and Zoom in one chronological view
hunting for context across apps

Your Best Reps Are Detectives, Not Closers

Before every important call, a rep opens six tabs to reconstruct one relationship: LinkedIn for the first DM, Gmail for the thread, the phone log for the last call, WhatsApp for that one question, the calendar for the demo, a notes doc for what was said. It's fifteen minutes of hunting — and half the story is still missing.

Context lives in six apps

LinkedIn, email, SMS, WhatsApp, the dialer, the video tool — each holds one slice of the truth. Nobody has the whole picture, so reps stitch it together by hand every single time.

You ask what they already answered

"Remind me what you're trying to solve?" — after they explained it in a LinkedIn message three weeks ago. Repeating a buyer's own words back to them quietly kills trust.

Handoffs drop the ball

An SDR passes a deal to an AE, or a rep goes on leave, and everything in their inbox, phone, and DMs walks out the door with them. The next person starts from zero.

one unified conversation timeline

One Contact. Every Word, In Order.

Because your CRM, cloud phone, email, social, and video meetings all live inside Clozo, every message a contact sends lands on the same timeline automatically — no copy-paste, no logging, no missing pieces. Here's what one real relationship looks like:

DK
Daniel Okafor
VP Revenue · Meridian Corp · Deal: $89,000
Negotiation
LinkedIn message · inbound Mar 3 · 9:12 AM

"Saw your post on outbound — we're drowning in tools. Can you show me how Clozo pulls it together?"

Email · outbound Mar 3 · 2:41 PM

Sent the one-pager + booked a 20-min walkthrough for Thursday. Opened 4×, clicked the demo link.

Phone call · missed Mar 5 · 11:03 AM

Daniel called back early. Rang out — voicemail transcribed: "Had a couple pricing questions, ping me on WhatsApp."

WhatsApp · inbound Mar 5 · 11:26 AM

"Does the price scale per seat? We'd start with 12." Answered in the same thread — no channel-switching.

Zoom meeting · recorded Mar 8 · 10:00 AM

38-min demo — recorded, transcribed, AI-summarized. Next step: send security overview, loop in their CFO.

Five channels. Five apps, the old way. One scroll, in Clozo.

AI identity resolution across channels

The Same Person, Finally Recognized

"Dan O." on WhatsApp, "Daniel Okafor" in your email, "@dokafor" on LinkedIn — a human eventually realizes it's one buyer. Clozo's AI does it for you. Smart Connections matches contacts across channels by name, email, phone, and social handle, then suggests merging them into one person.

  • AI detects the same contact scattered across channels
  • Shows you the shared signals — matching email, phone, or handle
  • One-click merge, or keep them separate — you decide, nothing is combined silently
  • Merge manually anytime, and reverse a merge if you change your mind
  • The result: one clean timeline instead of four half-empty ones
Try Smart Connections
AI suggests · likely the same person
D
"Dan O."
WhatsApp · +1 415 •• 2201
=
DO
Daniel Okafor
Email · LinkedIn @dokafor
Why Clozo thinks it's a match
Same phone number Name match 94% Same company domain
every engagement channel in one place

If They Reached Out, It's On the Timeline

Clozo captures the channels buyers actually use — so nothing falls through the cracks between apps.

Social messaging

LinkedIn, WhatsApp, Instagram, Facebook, X, Telegram, and YouTube — the DMs and replies where modern deals actually start.

Email

Every email thread — inbound and outbound — with open and click signals attached, all inline on the timeline.

Phone calls

Placed, received, and missed calls from your built-in cloud phone — recorded, transcribed, and AI-summarized the moment they end.

Video

Zoom, Google Meet, Microsoft Teams, and Webex calls captured as recorded, searchable conversations — not just a calendar entry.

SMS

Every text message from your business number — inbound and outbound — threaded on the same contact timeline.

Notes, tasks & deals

Stage changes, tasks, and rep notes sit in the same stream as the messages — so activity and context are never separated.

use cases for unified engagement

The Payoff of a Complete Picture

Full relationship context in one view changes how every conversation goes.

Pick up any deal in seconds

Walk into a call cold and walk out looking like you never left. One glance at the timeline and you know the last touch, the open question, and the next step — no prep scramble.

Managers review without interrupting

Coaches and managers see the whole relationship for any deal without pinging the rep or sitting in on a call. Review, spot the risk, drop a note — the rep keeps selling.

Handoffs that don't lose a thing

SDR to AE, rep to rep, or covering a vacation — the new owner inherits every message, call, and note. The customer never repeats themselves and never feels the seam.

Read intent and deal progression

See the whole arc — first curious DM, warming email, pricing questions, decision-maker looped in. The timeline shows you exactly how ready a buyer is, and where they're stuck.

The whole team on one history

Sales, marketing, and support all read from the same shared record. Marketing sees the campaign that started it; support sees the deal behind the ticket. No more "who owns this?"

AI that reads the full relationship

Because Clozo's AI sees the complete timeline — not one channel — it can summarize a relationship, flag a stalling deal, and draft the perfect next follow-up. Meet Unified AI →

old way versus Clozo comparison

Stop Stitching. Start Closing.

The difference between juggling point tools and running one platform.

 
The old way — 6 tools
With Clozo Unified Engagement
Seeing a full relationship
Open LinkedIn, Gmail, the phone log, WhatsApp, the calendar, and a notes doc — then guess at the gaps
One contact, one timeline, every channel in chronological order
Prepping for a call
15 minutes of tab-hunting before every important conversation
One scroll — last touch, open question, and next step, instantly
Same person, many channels
Four half-empty records; you manually realize it's one buyer
Smart Connections detects and merges them — with your one-click confirm
Handoffs & coverage
Context walks out the door with the rep's inbox and phone
The new owner inherits the entire history — nothing lost
Manager visibility
Interrupt the rep or sit in on calls to know what's happening
Review the whole relationship without touching the rep's day
What AI can see
Each tool's AI only knows its own slice
One AI reads the full cross-channel timeline and coaches on it
why point tools cannot unify engagement

A Timeline Is Only as Complete as the Data It Can See

Gong sees your calls. An email tool sees your email. A social tool sees your social. None of them can build one timeline for a person, because they only hold one channel. Clozo can — because CRM, cloud phone, email, social, and video meetings all live in the same platform. There's nothing to integrate and nothing to miss.

Call-only tools (Gong)

Brilliant on the call itself — blind to the LinkedIn DM, the email thread, and the WhatsApp question that surround it. See the full Clozo vs Gong breakdown.

Single-channel tools

An email platform never sees the call; a social inbox never sees the deal. Every one leaves a gap that a human has to fill by hand, forever.

Bolt-on CRMs (Salesforce)

You can wire connectors to a legacy CRM — then pay an admin to keep them from breaking. Clozo has it built in. Compare Clozo vs Salesforce.

See what's included on every plan

everything included with Clozo

Unified Engagement Isn't a Separate Purchase

It's built into Clozo — the AI platform that runs sales and marketing. One login, one bill, the whole stack together.

One timeline per contact

Every call, text, email, social message, and video meeting with a person — in chronological order, automatically, with zero manual logging.

Smart Connections identity resolution

AI recognizes the same buyer across channels and merges them on your confirm — so you work one clean record, not four fragments.

Built-in cloud phone, dialer & IVR

A real business number, calls and texts inside the app, and smart inbound routing — so every conversation is captured at the source.

Conversation intelligence on every call

Calls and meetings recorded, transcribed, and AI-summarized — a permanent, searchable record. Explore it →

Email & social marketing, too

Campaigns, templates, sequences, and social publishing across LinkedIn, X, Instagram, Facebook, TikTok, and YouTube. See marketing →

One AI across all of it

Ask questions in plain English, get deal scores, forecasts, risk alerts, and drafted follow-ups — over your complete data. Meet Unified AI →

frequently asked questions about Unified Engagement

Unified Engagement FAQ

Everything about the timeline, the channels, Smart Connections, and getting started.

Every channel your customers actually use: LinkedIn, WhatsApp, Instagram, Facebook, X, Telegram, YouTube, email, SMS, phone calls, Zoom, Google Meet, Microsoft Teams, and Webex — plus your notes, tasks, and deal-stage changes. Each interaction lands on the same contact's timeline in chronological order, so you see the whole relationship in one scroll.
Clozo's AI matches contacts across channels using shared signals — the same name, email address, phone number, company domain, or social handle. When it spots a likely match, it surfaces the two records side by side with the reasons it thinks they're the same, and you confirm the merge with one click. Nothing is ever silently combined, you can merge people manually anytime, and if you change your mind a merge can be reversed.
Point tools only see their own slice. Gong records calls, an email platform holds email, a social tool holds social — none of them can assemble one timeline for a person, because they only hold one channel. Clozo can, because your CRM, cloud phone, email, social, and video meetings all live in the same platform. There's nothing to integrate and nothing to miss. See the full Clozo vs Gong comparison.
Yes. Managers and coaches can open the full relationship for any deal — every message, call, and note — without pinging the rep or sitting in on a call. Role-based access controls and custom roles let you decide exactly who sees what, and every customer's data is isolated from every other customer's at the row level.
Because the entire conversation lives on the contact — not in one person's inbox or phone — a handoff carries everything with it. The new owner inherits every message, call, and note, so the customer never has to repeat themselves. And your data persists forever, even after you cancel; you can export everything anytime as CSV, JSON, or via the REST API on Scaler and above.
A card is required to start your 30-day free trial — Stripe runs a $1 verification charge that is instantly refunded, purely to validate the card and deter spam. You are not charged for your plan during the 30 days, and you can cancel anytime with no exit fee. Unified Engagement is included on every paid plan, starting at $79 per user per month.
Unified Engagement pulls every interaction with a contact — across LinkedIn, WhatsApp, email, calls, SMS, Zoom, and more — into one chronological timeline, so you see the whole relationship in one place instead of hunting across six apps.
A shared inbox usually covers email only. Unified Engagement unifies calls, video, social, and messaging too, and its Smart Connections AI recognizes the same person across channels and merges them automatically — so context is never fragmented.
Clozo

Ready to See Every Conversation in One Place?

Stop hunting across six apps for one relationship. Put every call, text, email, DM, and meeting on a single timeline — and pick up any deal like you never left. No charge for 30 days, cancel anytime.

30 days free — cancel anytime
Launcher $79/mo
Scaler $199/mo
Conqueror $499/mo
Closer $999/mo
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