What is included in the Clozo risk-free start?

Your risk-free start gives you full access to all features of your chosen plan: CRM, power dialer, email marketing, social outreach, AI call transcription, deal scoring (Scaler+), and revenue forecasting (Scaler+). A small $0.20 verification charge is applied and automatically refunded. Plan bills automatically after 30 days unless you cancel.

Can I switch plans after signing up?

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. No penalties or fees for switching.

Is there a discount for annual billing?

Yes. Annual billing saves you 17% compared to monthly billing. For example, Launcher drops from $79/mo to $66/mo when billed annually.

Do I need to sign a contract?

No. All Clozo plans are month-to-month with no contracts. Cancel anytime. Your data stays accessible even after cancellation.

What happens to my data if I cancel?

Your data is retained and accessible even after cancellation. Clozo believes you own your data — we never delete it. You can export everything in CSV or JSON format at any time.

Legal · Plain English

Terms of Service

Last updated: 28 May 2026 · Questions? legal@clozo.ai

The short version. You sign up, you pay your plan, you use Clozo to grow revenue. Your data stays yours and you can take it with you. We try very hard not to break the service; if we do, you get pro-rata credit. Don't use Clozo for illegal things, spam, or to harm others. Cancel anytime; we don't lock you in.

On this page

The agreement
Accounts and access
Subscriptions, plans, and billing
The risk-free start and refunds
What you can and cannot do (acceptable use)
Your content and our content
Data ownership and portability
Service availability
Confidentiality
Term and termination
Warranties and disclaimers
Limitation of liability
Indemnity
Governing law and disputes
Changes to these Terms
Contacting us

1. The agreement

These Terms of Service ("Terms") form a binding contract between you ("you", "Customer") and Clozo, Inc. ("Clozo", "we", "our", "us"). They cover your use of the Clozo platform, including clozo.ai, academy.clozo.ai, and app.clozo.ai (collectively, the "Service"). By creating an account or using the Service, you accept these Terms. If you do not accept them, do not use the Service.

If you are using the Service on behalf of a company, you confirm you are authorised to bind that company.

2. Accounts and access

You are responsible for keeping your login credentials secret and for every action taken on your account. Notify security@clozo.ai immediately if you suspect unauthorised access. We may suspend accounts that show signs of credential compromise to protect you and other customers.

Each user on a multi-user plan must have their own seat — credential sharing is not permitted. We enforce a maximum of three concurrent active sessions per credential by default.

3. Subscriptions, plans, and billing

Plans are described on clozo.ai/pricing with current prices in US Dollars. We offer monthly and annual billing; annual billing carries the discount stated on the pricing page.
Payments are processed by Stripe. Clozo never stores full payment-card numbers.
Subscriptions auto-renew at the end of each billing period until you cancel.
You may upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing; downgrades take effect at the start of the next billing period.
We may change pricing for future billing periods on 30 days' notice by email and on this site. Your current term's price is locked in.
If a payment fails, we will retry over a grace period before suspending access. Suspended accounts retain full data; you can resume by updating payment details.

4. The risk-free start and refunds

New paid accounts include a 30-day risk-free start. A small $0.20 verification charge is applied at signup and automatically refunded — this is to confirm the payment instrument is valid; it is not a hidden fee. If you cancel within 30 days of your first paid month, you are refunded the purchase price of that month. Refunds beyond that are at our discretion and are limited to the purchase price; we do not offer multiplied or guaranteed-outcome refunds, ever.

5. What you can and cannot do (acceptable use)

You agree not to:

Send spam, unsolicited commercial messages, or anything that violates anti-spam laws (CAN-SPAM, GDPR, CASL, etc.). Clozo is a sales-engagement platform, not a spam tool.
Send messages to recipients on Clozo's global suppression list, ignore unsubscribes, or misrepresent the sender of any communication.
Place calls to numbers on Do-Not-Call lists in jurisdictions where they apply to you, or place automated calls without the consent required by applicable law (TCPA in the US, equivalent elsewhere).
Use Clozo to harass, defraud, impersonate, harm minors, or distribute malware.
Reverse-engineer, decompile, or copy the Service except as expressly permitted by law.
Scrape, redistribute, or resell the Service or its outputs to third parties without our written consent.
Bypass usage limits, quotas, security features, or rate limits.
Use the Service to build a competing product.

Material or repeated violations may result in immediate suspension or termination without refund.

6. Your content and our content

Your content stays yours. You retain all intellectual-property rights in every lead, call recording, transcript, sequence, script, document, and output that you create or upload to Clozo. You grant Clozo a limited, non-exclusive licence to host, process, transmit, and display your content solely to provide the Service to you.

The Clozo platform itself — including the source code, AI models, prompts, designs, and documentation — is and remains the property of Clozo. These Terms grant you a non-exclusive, non-transferable, revocable right to use the Service while your subscription is active.

7. Data ownership and portability

You own your data. You can export your full dataset in CSV or JSON format at any time from the in-product settings or by emailing privacy@clozo.ai. Our policy is to never delete customer data; on cancellation it transitions to long-term cold storage (AWS Glacier, then Deep Archive). You can request full erasure at any time and we will purge across our systems within 30 days.

8. Service availability

We aim for 99.9% monthly uptime for paid plans, measured against the production API and core in-product flows. Scheduled maintenance is announced at least 48 hours in advance where practical. If we miss the uptime target in a given month, eligible customers receive a pro-rata credit on the next invoice equal to the percentage of downtime above the SLA. Credits are the sole remedy for service interruptions.

9. Confidentiality

Each side will protect the other's confidential information with at least the care it uses for its own confidential information, and will not disclose it except to employees and contractors who need it and are bound by similar confidentiality terms. Customer content is treated as Customer's confidential information by default.

10. Term and termination

Either party may terminate the subscription at the end of the current billing period without cause. Either party may terminate immediately if the other materially breaches these Terms and does not cure within 30 days of written notice. We may suspend the Service immediately if your use poses a security risk to other customers, our infrastructure, or the public.

On termination: (a) your right to use the Service ends; (b) your data is retained per Section 7 unless you request erasure; (c) accrued fees remain payable.

11. Warranties and disclaimers

We provide the Service "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in these Terms or any executed Master Services Agreement (MSA). AI outputs are statistical and may be incorrect or inappropriate; you remain responsible for what you do with them.

12. Limitation of liability

To the maximum extent permitted by law, neither party is liable to the other for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility. Each party's total aggregate liability arising from or related to these Terms is capped at the fees you paid Clozo in the 12 months immediately preceding the event giving rise to the claim. These limits do not apply to indemnity obligations under Section 13 or to fees you owe us.

13. Indemnity

You will defend, indemnify, and hold Clozo harmless from any third-party claim arising out of your content, your use of the Service in breach of these Terms, or your violation of applicable law. We will defend, indemnify, and hold you harmless from any third-party claim that the Service as we provide it infringes a third party's intellectual-property rights, with standard carve-outs for combinations and modifications outside our control.

14. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws rules. Any dispute that cannot be resolved by good-faith discussion within 60 days will be submitted to the competent courts of Ajman, UAE. Customers established in the EU, UK, or California retain any non-waivable consumer-protection rights granted by their local law.

15. Changes to these Terms

We may update these Terms as the product or applicable law evolves. We will email active customers and post a notice on this page at least 30 days before material changes take effect. Continued use of the Service after the effective date constitutes acceptance.

16. Contacting us

Clozo, Inc.
Amber Gem Tower, Mezzanine Floor, Sheikh Khalifa Street
P.O. Box 4848, Ajman, United Arab Emirates

Legal / contracts: legal@clozo.ai
Privacy / DPO: privacy@clozo.ai
Security: security@clozo.ai
General: info@clozo.ai