Conversation Intelligence Software for Sales Calls

The Real Problem

Your Deal Knowledge Is Leaking Out the Door

The most valuable thing your team produces every day is a conversation — and it disappears the moment the call ends. Nobody remembers the exact objection. Nobody wrote down the competitor they mentioned. And the day a rep quits, everything they knew about their accounts walks out with them.

Details evaporate

A prospect says the exact reason they'll buy — and by tomorrow it's a fuzzy memory. Reps scribble half a note, or none. The one line that would have closed the deal is gone for good.

Manual notes lie

Reps type what they think was said, not what actually happened. Objections get softened, commitments get inflated, and your pipeline is built on a game of telephone instead of the truth.

When a rep leaves, the deal dies

Two years of relationship context — every objection handled, every promise made — lived in one person's head. They give notice, and the account has to start over from zero. That's revenue you already earned, thrown away.

Old Way vs Clozo Way

Stop Trusting Memory. Start Keeping Everything.

The old way is a stack of point tools that each see one slice — a call recorder here, a note app there, a CRM you paste half of it into. Clozo captures the whole conversation automatically and turns it into organizational knowledge your whole team can search.

Old way: reps take notes by hand → half of it is missing or wrong.
Clozo way: every call is auto-recorded and transcribed, word for word.
Old way: a manager listens to a 40-minute recording to review one deal.
Clozo way: read the AI summary in 30 seconds — decisions, objections, next steps.
Old way: "what did we tell that account about pricing?" → nobody knows.
Clozo way: search every transcript and get the exact answer instantly.

Start Free Trial →

Transcript — Meridian Corp · 24:18 Auto-transcribed

Jordan (Rep)08:42

So walk me through what's holding the decision up on your side right now.

Rachel (Prospect)08:51

Honestly it's budget — your price is about 20% over what we set aside. And we're already looking at Gong for the call piece.

Jordan (Rep)09:07

Totally fair. If I could show you it replaces the call tool and your CRM in one bill, would that change the math?

Rachel (Prospect)09:15

If it consolidates both, yeah — send me that breakdown and I'll take it to finance Thursday.

AI Call Summary — Meridian Corp Generated instantly

Summary

Positive 24-min discovery call. Strong intent — champion wants to consolidate their call-recording tool and CRM into one platform to cut spend.

Objections detected

Price ~20% over allocated budget. Evaluating a competitor for call intelligence.

Competitor mentioned

Gong — call intelligence

Next steps

Send consolidated CRM + call-tool cost breakdown before Thursday finance review.

Deal score

78 / 100 · Win probability trending up · Sentiment: positive

Every Call, Auto-Summarized

Review a Deal in 30 Seconds — Not 40 Minutes

The moment a call ends, Clozo's AI writes the summary for you: what was discussed, the objections raised and handled, the competitors named, the commitments made, and the exact next step. Managers coach without listening to a single full recording. Reps never write a note again.

Concise AI summary with decisions and outcomes
Objections and risk flags surfaced automatically
Competitor and pricing mentions tagged for you
Clear next steps and a suggested stage, waiting on the deal the moment the call ends
Deal score, win probability, and sentiment on every recorded call

See how the AI reads your data →

Full-Text Transcript Search

Search Every Conversation Your Team Has Ever Had

Type a competitor, a feature, a pricing objection, or a customer name. Clozo searches across every transcript — your whole team, going back as far as your history — and hands you the exact moments it came up. No listening. No guessing. Just the answer.

Meridian Corp — DiscoveryPhone call

"…your price is about 20% over what we set aside. And we're already looking at Gong…"

2 days ago

Hyperion Systems — DemoMeeting capture

"…we love it, but I need to justify the per-seat cost to my CFO before…"

1 week ago

Atlas Retail — Follow-upPhone call

"…the number just feels high for a team our size — is there flexibility on pricing?"

2 weeks ago

How It Works

From Hello to Searchable Knowledge — Automatically

You do nothing extra. Take the call or join the meeting like always. Clozo handles the rest.

Record every call and meeting

Every phone call through Clozo's built-in dialer is recorded and transcribed automatically. For Zoom, Meet, Teams and Webex, generate the link from Clozo and capture a screen recording in-browser — no bot to invite and no separate recorder to buy. (Meeting capture is on Scaler and up.)

Transcribe word for word

Clozo transcribes the whole conversation with AI (Whisper + LLMs), multilingual — and because calls are recorded on separate channels, your talk-to-listen ratio, longest monologue and questions per minute are measured from the actual audio, not guessed by a model.

Summarize and score

The moment the call ends, AI writes the summary, flags the objections raised and handled, tags competitor and pricing mentions, proposes the next step and a suggested stage, and re-scores the deal — all waiting on the contact in your CRM.

Keep it & make it searchable

Everything lands in your call library and stays until you delete it — including after you cancel. Full-text transcript search runs across your whole team's history, so you can revisit any conversation and retrieve any detail in seconds.

The Edge Gong Can't Match

Coach the Rep Before They Dial — Not After the Deal Is Lost

Post-call analysis is a post-mortem. By the time you review the recording, the deal may already be gone. Before the rep dials, Clozo builds the call: the stage-right opening, the discovery questions, the objections this specific prospect is most likely to raise with the answer already written, and the close — on screen for the whole call, drawn from their real history with you and your own playbook.

The objections this prospect is most likely to raise, with your rebuttal already written
The battlecard for the competitor on this deal, on screen for the whole call — and every competitor named on the call tagged automatically the moment it ends
Deal-specific prompts drawn from your own playbook and this prospect's history
It regenerates itself after every recorded call, so the next conversation starts smarter than the last
Then the full post-call summary and score, automatically

See the AI power dialer →

clozo.ai/call-library

Clozo call library showing recorded calls, transcripts, coaching notes, and AI insights

clozo.ai/coaching

Practice Before It's Real

What You Do With It

One Call Library, Every Team's Answer

When every conversation is kept, transcribed, and searchable, whole categories of "we lost that" simply disappear.

Onboard new reps in days

New hires learn from your best calls instead of a slide deck. Point them at the call library: how your top closer handles the price objection, in their own words, on real deals. Ramp time drops.

Review deals without the recordings

Managers skim the AI summary of every deal in their pipeline in minutes — objections, risks, next steps — and coach on what matters. No more blocking an afternoon to listen to call after call.

Track every competitor mention

"How many deals is Gong showing up in this quarter, and what are they saying?" Search once and see every call where a rival or a pricing objection came up. Turn field intel into your next play.

Never lose context on a handoff

When a rep leaves or an account changes hands, the new owner reads the whole relationship — every call, every commitment — and picks up mid-stride. The knowledge stays with the company.

Spot risk before it's a lost deal

Sentiment, unhandled objections and missing next steps are extracted from every recorded call, and the deals-at-risk board surfaces going-dark, single-threaded and stalled deals from your live pipeline — so a deal quietly going cold shows up while you can still save it, not on the loss report.

Find what actually wins

Compare the language on your won deals against the lost ones. See which talk tracks, questions, and framings correlate with closing — then coach the whole team to run the ones that work.

Everything You Bought Gong For

Everything You Bought Gong For — Plus Four Things a Call Tool Can't Do

Gong is great at one slice: recording and analyzing calls after they happen. Clozo does all of that — recording, transcription, AI summaries, objection and competitor detection, win-loss talk tracks — and then keeps going. Same intelligence, wider surface, longer memory.

+ Meeting capture, no bot in your call

Generate the meeting link on your own Zoom, Meet or Webex account and capture the session from your browser — short segments come back transcribed and summarized alongside your phone calls, with no third-party bot joining the room. (Scaler and up.)

+ Coaching before the rep dials

Gong is post-call only. Clozo puts a prospect-specific script and their likely objections on screen before the phone rings — written from that prospect's real history and your own playbook, regenerated after every recorded call.

+ In the same platform as your CRM

Gong has no CRM — you bolt it onto Salesforce or HubSpot and pay for both. In Clozo the calls live next to the pipeline, dialer, and engagement, so the AI sees all of it and acts on it.

+ Your data, kept until you delete it

Most SaaS contracts put your data on a clock after you cancel — a retention window, an export tier, or credits to download your own records. We don't do any of that. Clozo keeps your recordings, transcripts and summaries until you choose to delete them, and an expired subscription drops you to the permanent free plan instead of locking you out.

Conversation intelligence

Clozo Recommended

Gong

Auto record, transcribe & AI-summarize calls

Yes

Deal intelligence & call scoring

Yes

Meeting capture (Zoom, Meet, Teams, Webex)

Screen recording from your browser — no bot in the call

Yes

Coaching timing

Before the call and after it

Post-call only

Built-in CRM, dialer & engagement

One platform, one bill

No CRM — bolt onto Salesforce

Data retention after you cancel

Kept until you delete it — you drop to the free plan, not a lockout

Check what your contract says happens to your data

Platform / access fee

Usually a separate platform fee on top of seats

Free trial

30 days, cancel anytime

Typically an annual contract

Pricing

$0 — free on every plan, including Free

Custom quote

See the full Clozo vs Gong breakdown →

Your Data, Your Rules

A Permanent Record You Own and Control

Your conversations are the most sensitive thing you'll store. Clozo keeps them encrypted, isolated to your company alone, and fully in your hands.

Encrypted & isolated

Recordings and transcripts are encrypted at rest and in transit, with multi-tenant row-level isolation — one customer can never see another's data. Role-based access control, custom roles and per-relationship communication grants keep every conversation visible only to the people you choose. SAML 2.0 SSO is available on Scaler and above; SCIM 2.0 provisioning on Conqueror and above.

Kept until you delete it

Nothing is auto-purged. Your call library persists for as long as you want it — and it survives a cancellation, because an expired subscription drops you to the permanent free plan instead of locking you out. Come back later and it's all still there, exactly as you left it.

Export anytime on Scaler and above

It's your data. Your leads export to CSV free on every plan, including Free. Export calls, messages, social, activities and invoices via CSV, JSON or the read-only REST API on Scaler and up — no export fees, no "contact support to get your data." We never sell your data.

FAQ

Questions, Answered

Does Clozo record video meetings, or just phone calls?

Every phone call through Clozo's built-in dialer is recorded and transcribed automatically. For Zoom, Meet, Teams and Webex, you generate the link from Clozo and capture a screen recording in-browser — no bot to invite and no separate recorder to buy. Short segments come back transcribed and summarized on the contact's timeline, in the same place as your calls. Meeting capture is available on Scaler and above.

How long is my call data kept?

Until you choose to delete it. Your recordings, transcripts and summaries stay in your call library for as long as you want them — including after you cancel, because your workspace drops to our permanent Free plan instead of locking you out. Most SaaS contracts put your data on a clock after you cancel — a retention window, an export tier, or credits to download your own records. We don't do any of that. Check what your current vendor's contract says.

How does this compare to Gong?

You get everything you bought Gong for — automatic recording, transcription, AI summaries, objection and competitor detection, win-loss talk tracks and deal intelligence — and three things a standalone call tool can't do: a prospect-specific script and objection cards on screen before the rep dials (Gong is post-call only), a native CRM, dialer and engagement stack in the same platform (Gong has no CRM), and your data kept until you delete it. Flat per-user price, no platform fee and no onboarding fee. See the full breakdown on Clozo vs Gong.

Can I search across all my past conversations?

Yes. Every transcript is fully searchable. Type a competitor name, a pricing objection, a feature, or a customer name and Clozo surfaces every conversation where it came up — across your whole team, going back as far as your history goes. No listening to full recordings, no manual notes.

What happens to a rep's deal knowledge when they leave?

It stays. Because every call is recorded, transcribed, and stored in a shared call library, a departing rep's conversations, objections handled, and commitments made remain fully searchable for whoever picks up the account. The knowledge belongs to your company, not to the person who walked out the door.

How much does it cost, and is there a free trial?

Conversation intelligence — recording, transcription, PCI/SSN redaction and AI summaries — is free on every Clozo plan, including the permanent Free tier. Buy a number, take inbound calls and get every one of them transcribed and analyzed at no cost, metered only against your AI credits. Paid plans from $79/user/month (Launcher) add the outbound dialer. Start free for 30 days on any paid plan — no credit card required — and if you don't subscribe, your workspace simply moves to the permanent Free plan. See pricing for every tier.

What is conversation intelligence?

Conversation intelligence automatically records, transcribes, and summarizes your sales calls, then surfaces objections raised and handled, competitor mentions, next steps and a suggested stage — turning every conversation into searchable, shareable knowledge instead of a memory that fades.

Does Clozo record video meetings too?

Generate the meeting link on your own Zoom, Meet or Webex account and capture a screen recording from inside Clozo — no bot joins your call. Short segments come back transcribed and summarized on the contact's timeline, and everything is kept until you choose to delete it. Meeting capture is available on Scaler and above.

How does Clozo's conversation intelligence compare to Gong?

It does what you bought Gong for — record, transcribe, AI summaries, objection and competitor detection, win-loss talk tracks, deal intelligence — plus a prospect-specific script and objection cards on screen before the rep dials (Gong is post-call only), it lives in the same platform as your CRM and dialer, and your data is kept until you delete it rather than put on a clock when you cancel.

Can I search across all my call transcripts?

Yes. Every recorded call is transcribed and full-text searchable, so you can find every time a competitor, price, or objection came up across your whole team's conversations — instantly, without listening to recordings.

A Searchable Memory of
Every Call You Ever Make.