Your producers cold-call 50 businesses a day reading the same generic pitch — and close at 2%. Nobody knows which P&C policies expire next month. Renewal revenue leaks because expiration dates live in spreadsheets nobody checks. New agents take a year to land their first commercial account. Clozo ends all of it in one platform: AI-generated policy audit scripts, a Smart Queue that ranks your whole book and builds each producer's dial list, and coverage gap discovery that earns trust on the very first call — with the CRM, the cloud phone and power dialer, renewal email cadences with task reminders for the call and text touches, and an AI that re-scores each account the moment a call finishes transcribing, all built in. No stitching six tools together.
These are the three problems killing premium volume at insurance agencies right now. If any of them sound familiar, your insurance lead management process needs Clozo.
Your agents call 50 businesses a day reading the same generic script — "Hi, we'd love to review your insurance." Close rate: 2%. No mention of their specific coverage gaps, their EMR score, or the fact their GL policy is 3 years old and underwritten for half their current revenue. Without AI insurance sales scripts tailored to each prospect, every call sounds like every other broker.
Renewal dates live in a spreadsheet that nobody checks until it's too late. Last quarter your agency let $380K in commercial lines premium walk out the door because no one called those accounts at 90 days. Without systematic policy renewal tracking, you're handing your best accounts — the ones you already wrote — to the broker who simply showed up first.
You hired a new producer six months ago. They still haven't closed a commercial account. They don't know how to ask about umbrella gaps, workers' comp class codes, or fleet auto thresholds. They can't cross-sell because they don't know what cross-sell opportunities even look like. Without AI-guided insurance agent software, your newest hires burn through leads and burn out before they ever build a book of business.
Most insurance cold calls die in the first 15 seconds because the agent leads with "We can save you money." Clozo's AI insurance sales engine flips the script — literally. It generates policy audit openers that ask about their specific coverage: "When did you last review your umbrella limits relative to your current revenue?" Prospects lean in because you're talking about their risk, not your rates.

Every commercial policy has a fixed renewal date — miss the 90-day window and you wait an entire year. Put the expiration date on the account as a close date and a dated task, build the 90/60/30-day renewal cadence once, and enroll the account: emails send themselves on schedule and the calls land on the right producer's task list at exactly the right moment. Smart Queue then ranks your whole book on expected value, engagement, momentum, staleness and overdue follow-ups and builds each producer's dial list — transparent scoring, and it costs no AI credits. No spreadsheet. No missed renewals. No leaked premium.
Beyond the insurance dialer, Clozo gives your producers, CSRs, and agency principals one platform for both sales and marketing — from new business prospecting to renewal retention to cross-sell execution. Every call is recorded, transcribed, PCI-redacted and AI-summarized (conversation intelligence); every call, text, WhatsApp message, live chat, social comment and email you send sits in one client timeline (Unified Engagement); you run renewal email campaigns and social outreach from the same place (email & social marketing); and one AI reads across all of it to answer questions in plain English and re-score each account the moment a call finishes transcribing (Unified AI).
Add, rename and reorder as many stages as your agency needs — per team, per line of business, per producer — cascading from one company default, and set each account's close date to its policy expiration. Deal risk signals then surface the accounts going quiet, and headline pipeline value is computed as a true SQL aggregate across your entire book, not a sampled page of rows.
Commit, best-case and weighted-pipeline forecasts side by side, broken out by stage and by producer, computed in SQL from your real stage probabilities and deal values — auditable, identical every time you load it, FX-normalized across every currency you write in, with accuracy tracked period over period. Available from Scaler.
Stop relying on sticky notes and calendar reminders. Build a renewal cadence once and enroll accounts into it — emails send on schedule, and the policy review calls and cross-sell check-ins land on the right producer's task list at the right moment. A cron-driven engine runs every five minutes, branches on opens, clicks and replies, and pulls anyone who responds straight out of the cadence with a hot-lead handoff task.
Win-loss analysis breaks your closed business down by source, deal size, producer and competitor, with the loss reason recorded on every one — and win-loss talk tracks compare the language on your won accounts against your lost ones, so you can see which questions and objection responses actually correlate with binding. Stage-activity analytics show transitions, flow and revenue at risk, computed in SQL. Un-gated: there is no reporting tier in Clozo.
Clozo's AI insurance sales engine generates scripts like this automatically for every prospect — tailored to their SIC code, lines of coverage, employee count, fleet size, and how many days until their policy renews.
"Hi [Name], this is [Agent] with [Agency]. I'm not calling to sell you anything today. I'm reaching out because we specialize in commercial coverage for manufacturers in [State], and I noticed your GL and commercial auto policies are likely coming up for renewal in the next 60-90 days. We've been saving companies your size 18-25% by catching gaps their current broker missed — things like inadequate umbrella limits for fleet operations or outdated workers' comp class codes after adding a second shift. Would you be open to a 10-minute policy audit? No obligation, and I'll show you exactly where you're exposed."
"Quick question — do you carry cyber liability or EPLI coverage right now? I ask because most manufacturers your size added those lines in the last two years after the underwriting requirements changed. If you don't have them, that's a gap I can flag before your renewal, and we can often bundle them into your BOP to keep the cost down."
"Do you happen to know your current Experience Modification Rate? The reason I ask is that a lot of manufacturers are still paying premiums based on an EMR from two or three years ago. If your safety record has improved, we can go back to the carrier and get that recalculated — I've seen that alone drop workers' comp premiums by 12-15%. That's real money back in your pocket before we even look at the rest of the coverage."
Give every producer AI-powered policy audit scripts, renewal cadences that send themselves, coverage gap analysis, and an AI battlecard for the rival broker on every call. The insurance sales CRM your agency has been waiting for. Start free for 30 days on any paid plan — no credit card required, and if you don't continue your workspace simply moves to the permanent Free plan.